News 2017

Misleading Advertising - Advertising Standards Authority (ASA) Complaint Upheld - Cashback - October 2017

Samsung Electronics (UK) Ltd (‘Samsung’) was offering £300 cashback to consumers who purchased specific kitchen products from their advert on an offer page at The ASA ruled that the advert was misleading because only two of 84 products in the promotion qualified for cashback of £300 as the other products did not qualify for the advertised amount of cashback.  

Samsung placed an offer page on its webpage at, containing a cashback promotion. The offer stated:

 'Love your kitchen. Love Samsung. Up to £300 cashback.' Smaller text said: 'Valid from Feb 01.2017 to Apr 04.2017', plus a link saying: 'See details'. More

5 Stars Settlement Agreement - October 2017


'RT Coopers has been very helpful and supportive during my case. The lawyer helped me through all the legal aspects of my case and communicated everything very effectively with myself, in terms of transparency and success rates. I would definitely recommend RR Coopers to anyone in need of legal advice. It was a pleasure to have the firm as my legal adviser!SH


5 Stars Provided advice  on Offer from University regarding Cancellation of Dental and Oral Sciences Course - Settlement Terms Negotiated and Agreed – Advising Student on Settlement Agreement with University  -Finalising Agreement - October 2017


'Thank you very much Rosanna for all the help you provided to me with through a difficult time. You have a great warm personality, and I appreciate how transparent and honest you are. Your advice and efforts throughout the whole issue are very much appreciated. Definitely recommend this firm, the lawyers are reliable, efficient and honest. Will definitely be keeping you in my contact book and will recommend you to friends and family!' KaurK 



GDPR - September 2017

See the services we provide on the General Data Protection Regulation (GDPR).  More


5 Stars Trainee Registrar in Medical Oncology Specialty -  ARCP Outcome 3 – Drafted and submitted an Appeal of the Decision of ARCP Panel on behalf of Doctor – Following successful Appeal Trainee Registrar received ARCP Outcome 2 - July 2017


'Receiving unfair ARCP outcome (outcome 3) after my ARCP meeting was one of the darkest hours in my life. I felt helpless and in need of help. However, knowing that it was an unfair outcome, I decided to appeal.

I knew that I needed professional help to get the appeal right. Searching online, I found a few names but after deliberating, I chose Dr Rosanna Cooper of RT Coopers. I immediately felt that my intuition was right. The commitment, work-ethic and the professionalism that she embodied were instantaneously reassuring. She gave me adequate time to listen to my case and consider all its aspects before reaching the appropriate argument that nailed the case...' MM More



5 Stars MRCP(UK) Examinations - June 2017


'I am so pleased to have this excellent collaboration with Dr Rosanna Cooper. I am also pleased with her amazing and very professional work. I couldn’t ask for more. She covered all the requested aspects very carefully, providing the best legal cover.  Rosanna has responded quick and in a very short notice for my case despite the fact that it was a challenging case without similar incident in the past. I have been amazed from the broad and very specific cover of the legal aspects for this case.  But, also touched from the human manner, friendly and moral support. I have been impressed by the willingness to provide with further support, additional changes and always with all the respect to me. Without question,  RT Coopers will be always, my first choice in the future.' T.P




5 Stars Sports Science International Student – Withdrawn from Studies – On Appeal Reinstated – Appeal Written and Submitted by our Firm to the University on late Friday and the Student was Reinstated  on the following Monday without any further need for Intervention 


'We must sincerely thank you for the hard and diligent work done for the filing of our son’s appeal.  You were prompt, timely and responsive and more importantly very caring and passionate in handling the case. We highly appreciate the work undertaken and the favourable outcome we received. I and my family are all thankful and grateful to you for your great efforts. Very nice to see such a successful and speedy outcome...'  More


5 Stars LLM Student - Degree Classification Dispute - Appeal Prepared and SAubmitted by Student - Accepetd and Moved to Next Stage


'Dr Rosanna of RT Coopers did a phenomenal job with my appeal for my degree classification. I had previously made three attempts to the University myself, but failed to get the traction that Dr Rosanna’s appeal received from the University... More



5 StarsFinal Year Medical Student Accused of Misconduct and Suspended from Medical School – At Risk of Terminations due to Accusations made against Student - Statement prepared and submitted – Reinstatement to Medical School


'I would like to submit this testimonial following the resolution of a serious issue which threatened my completing the final year of my medical degree. I was unjustly accused of racial abuse against a fellow student and the university launched a formal investigation. I was aware that this issue could, if not handled properly, lead to a formal hearing and possible expulsion from my course. I very much needed to present a case which would stop the process at the investigation stage and contacted R T Coopers for help... More



Testimonial5 Stars Fourth Year Medical Student - Accused of Plagiarism - Studies Terminated- Complaint to the OIA - January 2017


'I asked RT Coopers to help me with my case against my university to the OIA when things were looking completely hopeless. Rosanna was just incredible, she was so reassuring and personally involved from the start, I can’t thank her enough for all the hard work and hours she put into constructing my case, especially because it was so complex. She ensured every detail was discussed and explained and helped me turn things around. I did not expect that I would be able to submit such a strong case to the OIA, I am truly grateful. I would also like to thank her team who put in a lot of effort to help put my case together. Thank you all.' FK




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